Home / Property management
Property management
The scope of a management arrangement, and how the working day runs inside it.
What an arrangement covers
A management arrangement covers the tenancy, the building and the correspondence between them. Tenancy-related administration is handled in the unit file; the building’s communal areas, services and contractors are handled on the building file; and the two reference each other so that a fault in a flat can be read against the shared pipework that serves it.
The day-to-day oversight is deliberately unglamorous: answering tenants, logging faults, chasing invoices, checking that the cleaner attended and that the fire door closes. What matters is that each of those leaves a dated entry, so that a dispute six months later can be answered from the file rather than from memory.
What the arrangement does not do
It does not make us the owner. Decisions that commit your money, sell the asset or change the tenancy basis stay with you, and we put them to you in writing with the options and the cost.
It also does not turn a repair into a capital project. Where a replacement is likely to be more economical than a repeat repair, we will say so, but the choice remains yours.
- Communal areas and shared services maintained
- Tenancy administration held per unit
- Repairs scoped, quoted and checked
- Owner consent before commitments
